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Threats and cautions regarding the electronic commerce sector

By Eproint - 29/03/2021

Last year, due to the mobility restrictions generated by the Covid-19 pandemic, the country’s e-commerce sector experienced an accelerated expansion, both in demand and through the incorporation of new businesses. The quick development also implied a growth in lawsuits regarding non-compliance of the consumer protection.

According to inspections made between 2018 and 2021 by the Consumer Protection Agency, 78% of e-commerce related businesses and companies do not comply with all needed legal requirements to provide secure trade platforms for consumers. The information was revealed by Ricardo Salazar, President of the Consumer Protection Agency.

According to Salazar, the strong expansion of e-commerce platforms are a challenge for public institutions and legislations, as they need to keep pace with the changes in consumer behavior in an effort to strengthen consumer protection policies and promote related matters such as universal internet access and new personal data protection regulations.

Salazar called consumers to ensure that they buy in authorized and legally established platforms, as they will be unprotected for consumer protection claims against informal businesses.

“The main recommendation we give to them is to make purchases on secure websites. At the time of making the purchase it is important to have all the information of the product: price, if there are associated charges, delivery times and methods of pay, among others,” Salazar stated, according to El Mundo.

By Eproint - 29/03/2021
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In El Salvador, Practice Head Edy Guadalupe Portal is a partner at Eproint and has more than 25 years of experience in Intellectual Property. Since 1995, she has been recognized as the Salvadoran voice of Intellectual Property protection for always informing the IP community about changes to IP law and international treaties.

During her career, Mrs. Portal has helped numerous international law firms and in-house counsel with all facets of their IP matters in El Salvador and Central America. Her extensive practice includes work in trademarks, patents, industrial designs, utility models, copyrights, unfair competition, foreign investment, regulatory law/health registrations, licensing, franchising, appellations of origin, geographical indications, IP litigation, fashion law, new technologies, data privacy, cybersecurity, domain names, entertainment law, advertisement law, trade secrets, valuation of intangibles, and IP due diligence. She is also recognized for the great anti-piracy and anti-counterfeiting results she has delivered for her clients. She also helps coordinate Latin America Intellectual Property Protection for the firm.